Shipping Policy

Thank you for choosing PEARL iZUMi for your cycling needs. Please review our shipping policy to understand our shipping methods, costs and estimated delivery times.

 

Order Processing

Orders are packed and shipped within 1-2 business days, pending merchandise availability. Orders placed on weekends or holidays will be processed on the next business day. Business days are Monday through Friday (excluding holidays). Note: We may get backlogged during sale events and holidays, which could delay your shipment.

 

Shipping Method	Transit Time¹	Cost
Economy Shipping	3-5 Business Days	$8.99
FREE Economy Shipping²	3-5 Business Days	FREE on orders of $99+
2nd Day Shipping	2 Business Days	$25
Next Day Shipping	1 Business Day	$35

¹Please note that transit times are estimates and may vary depending on factors such as shipping destination, weather conditions and UPS's operational schedule.
²Free Economy Shipping is available for orders of $99 or more. Order total is calculated before tax and after any applicable discounts and/or promotions are applied. Gift Card values do not apply towards the $99 order total. The Free Economy Shipping order threshold for our Pro Customers is $175 or more.

 

Economy Shipping:

Economy Shipping cost $8.99 for orders below $99. Orders are packed and shipped within 1-2 business days. Estimated transit time is 3-5 business days, but may vary depending on factors such as shipping destination, weather conditions and UPS's operational schedule. Available to ship to all physical US addresses. Not available to ship to PO Boxes or APO/DPO addresses. Shipping to Hawaii and Alaska may take longer to arrive. Your local Post Office or regional carriers may provide final delivery.

 

FREE Economy Shipping:

Free Economy Shipping is available for orders of $99 or more. Order total is calculated before tax and after any applicable discounts and/or promotions are applied. Gift Card values do not apply towards the $99 order total to qualify for free shipping. Orders are packed and shipped within 1-2 business days. Estimated transit time is 3-5 business days, but may vary depending on factors such as shipping destination, weather conditions and UPS's operational schedule. Available to ship to all physical US addresses. Not available to ship to PO Boxes or APO/DPO addresses. Shipping to Hawaii and Alaska may take longer to arrive. Your local Post Office or regional carriers may provide final delivery.

 

2nd Day Shipping:

Available to ship to all physical US addresses. Not available to ship to PO Boxes or APO/DPO addresses. Orders must be received by 11:00 AM PT (Monday through Friday) to ensure the order is processed the same day. Any 2nd Day orders received after 11:00 AM PT, on weekends or holidays will be processed the next business day. Delivery to Hawaii and Alaska may take 3 business days.

 

Next Day Shipping:

Available to ship to all physical US addresses. Not available to ship to PO Boxes or APO/DPO addresses. Orders must be received by 11:00 AM PT (Monday through Friday) to ensure the order is processed the same day. Any Next Day orders received after 11:00 AM PT, on weekends or holidays will be processed the next business day. Delivery to Hawaii and Alaska may take 2-3 business days.

 

Additional Shipping Notes:

All orders are shipped via UPS from our distribution center in Southern California. Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the progress of your shipment on the UPS website.

Please ensure that you place your order with a correct and complete shipping address to prevent any delivery issues. Once an order has been placed, we are unable to modify the address. PEARL iZUMi will not be responsible for orders sent to an incorrect address provided by the customer.

 

Pro Customers

Economy Shipping:

Economy Shipping cost $8.99 for orders below $175. Orders are packed and shipped within 1-2 business days. Estimated transit time is 3-5 business days, but may vary depending on factors such as shipping destination, weather conditions and UPS's operational schedule. Available to ship to all physical US addresses. Not available to ship to PO Boxes or APO/DPO addresses. Shipping to Hawaii and Alaska may take longer to arrive. Your local Post Office or regional carriers may provide final delivery.

 

FREE Economy Shipping:

Free Economy Shipping is available for orders of $175 or more. Order total is calculated before tax and after any applicable pro discounts and/or promotions are applied. Orders are packed and shipped within 1-2 business days. Estimated transit time is 3-5 business days, but may vary depending on factors such as shipping destination, weather conditions and UPS's operational schedule. Available to ship to all physical US addresses. Not available to ship to PO Boxes or APO/DPO addresses. Shipping to Hawaii and Alaska may take longer to arrive. Your local Post Office or regional carriers may provide final delivery.

 

Questions?

If you have any questions or concerns, please don't hesitate to contact our customer service team at info@pearlizumi.com or 800-328-8488.

 

Last updated: 11.06.23